Shipping policy

TKR DISTRIBUTORS – SHIPPING POLICY
For Retail Customers (USPS Ground Advantage)
Effective: June 1, 2025

At TKR Distributors, we are committed to delivering your Pepper Belly Pete® products quickly, securely, and affordably. All retail orders are shipped via USPS Ground Advantage, our standard shipping method for U.S. customers.

1. ORDER PROCESSING TIME

  • Processing Time: Orders are processed within 1–3 business days after payment is received.

  • Business Days: Monday through Friday (excluding federal holidays)

2. SHIPPING METHOD

  • Carrier: USPS Ground Advantage

  • Delivery Time: Estimated 2–5 business days after shipping, depending on your location.

  • Tracking: Included with all shipments. Track via USPS or your order confirmation link.

3. SHIPPING COSTS

  • Flat Rate: Standard shipping is calculated at checkout based on your order size and delivery location.

  • Free Shipping: Orders over $50 (before tax) qualify for free standard shipping.

4. DELIVERY GUIDELINES

  • Orders are shipped to the address provided at checkout. Please verify accuracy before submitting.

  • TKR Distributors is not responsible for delayed, lost, or misdelivered packages due to incorrect or incomplete shipping information.

  • If USPS marks a package as “Delivered” but you did not receive it, please:

    • Check with household members or neighbors

    • Contact your local post office

    • Email us at tkrdistributor@gmail.com if unresolved after 48 hours

5. SHIPPING RESTRICTIONS

  • We currently ship only within the continental United States.

  • We do not ship to international locations at this time.

  • Perishable items may be temporarily restricted during periods of extreme heat or cold to protect product quality.

6. DAMAGED OR MISSING ITEMS

If your order arrives damaged or incomplete:

  • Email tkrdistributor@gmail.com within 7 days of delivery.

  • Include your order number, a description of the issue, and clear photos of any damage.

  • We will offer a replacement, refund, or credit based on the situation.

7. HOLIDAY SHIPPING

Please allow extra time for delivery during peak holiday seasons. Orders placed during these periods may require additional processing or transit time.

Thank you for shopping with TKR Distributors!
We’re proud to deliver Pepper Belly Pete® products straight to your door.